Apple ios 10.2.1 update#
Apple ios 10.2.1 software#
Apple ios 10.2.1 plus#

Apple has tweaked its power management system to reduce shutdowns, but some users may occasionally still have problems, so Apple has also created a way to auto-restart without needing to connect to power. The shutdowns solved by iOS 10.2.1 are reportedly caused by uneven power delivery from older batteries, which can trigger an emergency shutdown on an iPhone. There were even rumors that Apple was planning an iPhone 6 battery exchange program, something Apple quickly refuted. That there are multiple issues causing iPhone shutdowns explains why many iPhone 6 users also complained of problems after the iPhone 6s recall, and why the iPhone 6s issue seemed more widespread than Apple suggested in the recall program.

In that case, Apple said some batteries had been overexposed to ' controlled ambient air' during the manufacturing process, resulting in the need for a physical battery replacement.

Apple ios 10.2.1 update#

If a customer has any issues with their device they can contact AppleCare.Īccording to Apple, the shutdown issue that is solved by the iOS 10.2.1 update is separate from the problem that caused it to recall a select number of iPhone 6s devices. It is important to note that these unexpected shutdowns are not a safety issue, but we understand it can be an inconvenience and wanted to fix the issue as quickly as possible. We also added the ability for the phone to restart without needing to connect to power, if a user still encounters an unexpected shutdown. iOS 10.2.1 already has over 50% of active iOS devices upgraded and the diagnostic data we've received from upgraders shows that for this small percentage of users experiencing the issue, we're seeing a more than 80% reduction in iPhone 6s and over 70% reduction on iPhone 6 of devices unexpectedly shutting down. With iOS 10.2.1, Apple made improvements to reduce occurrences of unexpected shutdowns that a small number of users were experiencing with their iPhone. In a statement provided to TechCrunch, Apple says that the iOS 10.2.1 update has resulted in an 80 percent reduction of unexpected shutdowns on the iPhone 6s and a 70 percent reduction of unexpected shutdowns on the iPhone 6.

Apple ios 10.2.1 plus#

This will help inform users that have a significantly degraded battery that it's time to get it replaced.For the last several months, iPhone 6, 6s, 6 Plus, and 6s Plus users have been dealing with a problem that causes their devices to unexpectedly shut down, an issue that Apple now says it has successfully addressed in the latest iOS 10.2.1 update, released to the public on January 23. In addition to its power management tweaks, Apple is reportedly going to add a new 'your battery needs service' message to the battery info screen on iOS 10.2.1.

Sudden spikes of activity to maximum power draw can cause the older batteries to deliver power unevenly resulting in an emergency shutdown. The unexpected shutdown issue affects older batteries.

If a customer has any issues with their device they can contact AppleCare. iOS 10.2.1 already has over 50% of active iOS devices upgraded and the diagnostic data we’ve received from upgraders shows that for this small percentage of users experiencing the issue, we’re seeing a more than 80% reduction in iPhone 6s and over 70% reduction on iPhone 6 of devices unexpectedly shutting down. In a statement provided to TechCrunch the company notes that over 50% of active iPhone users have already updated to the new firmware and the rate of shutdowns is down 80% for iPhone 6s and 70% for iPhone 6.

Apple ios 10.2.1 software#

Apple has revealed that the iOS 10.2.1 software update has drastically reduced unexpected iPhone shutdowns.